Design and implement business strategies, plans and procedures, Set comprehensive goals for performance and growth, Establish policies that promote company culture and vision, Oversee daily operations of the company and the work of executives (IT, Marketing, Sales, Finance etc. Because I feel like one.” They reassured me I was. Keith Rabois says “you’re constantly fixing things,” which you are. Early on in my second mission, at one of our company all-hands meetings, I remember when one of our engineers asked, “Andy, I know you’re working really hard, but what is it that you do?” We all laughed, and I explained the things I had been working on. 0 Views. It simply means describing each and everything related to the Job. Going forward, my job will be the same as it’s always been: find the most important things the company hasn’t hired for yet, hire or delegate to someone in my place, and move on. Looking to hire? Apply to Chief Operating Officer, Operations Associate, Business Operations Manager and more! Our sales were entirely inbound at the time, and we were getting a lot of non-VC customers signing up from investment bankers to salespeople to real estate brokers. Connect with our team of Workable experts and other industry professionals. We are looking to hire a visionary COO to oversee our company’s operational processes, and to ensure superb customer experience. Demonstrable competency in strategic planning and business development, Outstanding organizational and leadership abilities, Excellent interpersonal and public speaking skills, Aptitude in decision-making and problem-solving. Remote work, technology, and engagement are hot topics in the New World of Work. This was hard both for me and the company. You will be the company’s second-in-command and responsible for the efficiency of business. It’s not always the case that a startup needs to appoint a chief operating officer right out of the gate. I remember the lunch where Danielle told me she and Kevin had decided to shut down Referly, and I wasn’t totally sure I had a place in their post-Referly company. Add a few personal touches and you’re good to go. Mattermark is the same legal entity as Referly, but as Danielle says, “Mattermark wasn’t a pivot.” I was not a co-founder of Referly. BUSINESS TYPE N/A. Danielle explained to me that they had no idea what they would do next, but that I was welcome to join them and continue going on missions. Find a Job. We are looking for an experienced Chief Operating Officer or COO to oversee our organization’s ongoing operations and procedures. Growth or Change Is Coming. Get clear explanations of the most common HR terms. This Chief Executive Officer (CEO) job description template is customizable and ready to post to job boards. We moved away from a centralized recruiting function with internal recruiters to a model that distributes the load amongst hiring managers. I believed I had to directly manage people to be a leader. By firing myself from sales, I was essentially firing one of our most productive sales reps. TAKEAWAY: As a founding COO, you will have to pinch hit and do things you don’t like. Americas: +1 857 990 9675 Make sure to clearly articulate your new responsibilities . TAKEAWAY: Changing roles often is hard enough for the person doing it, but it can be confusing to the rest of the team. You’ll have to maintain control of diverse business operations, so we expect you to be an experienced and efficient leader. The goal of the COO position is to secure the functionality of business to drive extensive and sustainable growth. It prompted me to consider what an employment ad might look like for a “startup ecommerce founder.” Here is a hypothetical job description I came up with. They will bring operational, managerial and administrative procedures, reporting structures and operation controls to the company. The Many Roles of a Startup CTO. When we started Mattermark, Danielle blogged a ton and talked to potential investors, I hand-gathered a boatload of data, and Kevin helped me turn my process into software. Ultimately, I knew an opportunity would present itself and that as long as I focused on driving value for our customers and our business, I was in the right place. Co-founders are supposed to manage teams and run the business, right? FUNDING STAGE N/A. So the first team we built at Mattermark was a team of data analysts who filled a forest of spreadsheets with data on companies in VC firm portfolios. In a candidate-driven market, which is fancy speak meaning candidates pretty much choose from multiple offers, it becomes less about lists of qualifications and more about advertising your company and brand. This Startup CEO Job Description has ways to grab its audiences' attention. What you will do: As a COO, you will define and implement operational processes internally, devising ways to improve consistency, efficiency and profitability whilst also building a disciplined culture to compliment the start-up spirit. This Chief Operating Officer or COO job description template is optimized for posting on online job boards or careers pages and easy to customize for your company. Job Description [CompanyX] is growing, and we need a CFO to guide the financial systems that empower us. What’s in, what’s out, and what’s around the corner—they’ve got the HR world covered. If you run out of money, then you have no business to operate. In January 2014, we had just tried to raise our Series A, and got feedback that we needed to prove out some other customer segments. If you also have excellent people skills, business acumen and exemplary work ethics, we’d like to meet you. Going forward, Danielle was our CEO, Kevin was our CTO, and I didn’t really feel a need to have a title more defined than “Co-Founder.”. Sign up for Workable's 15-day free trial to post this job and hire better, faster. I was asking myself what I was going to lead. AngelList helps people find exciting job opportunities, from fast-growing startups to the Silicon Valley giants you know & love. Hiring a COO? What are the characteristics of a good COO (chief operating officer)? However, there are a few indicators that now might be a good time for a startup to hire a COO. ), Manage relationships with partners/vendors, Proven experience as Chief Operating Office or relevant role, Working knowledge of data analysis and performance/operation metrics, Working knowledge of IT/Business infrastructure and MS Office, BSc/BA in Business Administration or relevant field; MSc/MBA is a plus, Business Operations Manager job description, Chief Operating Officer (COO) interview questions, Designing and implementing business operations, Establishing policies that promote company culture and vision, Overseeing operations of the company and the work of executives. Well, today I can tell you that when you’re the chief operating officer at a startup, everybody does have a question about your job. Start a free Workable trial and post your ad on the most popular job boards today. The low-stress way to find your next start up coo job opportunity is on SimplyHired. Given how ambiguous a COO job description is to many startup founders, the timeline can even be more of a mystery to crack. Danielle and Kevin actually hired me after I shut down my startup, LaunchGram. The right candidate must be ready to build and model a great company culture, provide inspired leadership to our executive team, establish a great working relationship with the board of directors and set a course for company strategy. Struggling with a task or project? Bring someone onboard in a COO position when this is unclear or still in flux, or the CEO needs immediate direct feedback from all business units to validate, and you risk muddying the water. Image: Shutterstock 1. The JD outlines … How Does it Help Hire faster? Coaches and develops the team to ensure they are delivering against key business metrics. I just read a terrific post from Ben Horowitz that he wrote a couple weeks back about the fallacy of Shared Command in companies. Europe & Rest of World: +44 203 826 8149. We had an advantage over incumbents and later up-and-comers because we were willing to do work that didn’t scale to deliver value for our customers. 93 Chief Operation Officer Tech Startup jobs available on Indeed.com. The job market is really tight for employers right now (lots of demand for talent, only so many engineers) … They are crafted by HR professionals, intelligently structured and easy-to-navigate and provides the major categories that you should include. Premium Recruiting; Development & Design Services; About; Contact; Sign up; Sign in; N/A. Cheerleader. 2018, Dec 04 — 7 minute read “Chief Technology Officer” (or “CTO”) sounds like a glamorous title. You are also constantly solving problems you haven’t solved before. I've got a product, please build a company around it! COO Job Description Template. Read our in-depth report. 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